The activities of the hospital are a complex and full of critical situations process that requires strategic planning, effective organization and impeccable execution. Therefore, a holistic approach to the development of effective process management of the activities of a medical institution is of great importance. The administration of the activities of medical institutions and the improvement of management processes in the field of health care is a set of working methods aimed at improving the quality and safety of health care. The management of medical institutions is a process based on methods of continuous improvement, which are promoted and led by the administration and the leading staff of the medical institution. Efficient process management is the creation of a sustainable competitive advantage through quality operations management.
Healthcare organizations that seek to improve care models by adopting new technologies, improving the experience of employees, and meeting the growing expectations of communities face pressure to increase the quality of services and grow work volumes while reducing costs. Also, the effectiveness of their work is complicated by the lack of employees and the problems of strict regulation in all areas.
Effective management of the processes of medical institutions helps the management staff of the medical institution to create a new work system, see the wider picture of the situation and link the organization’s strategy with the daily improvement of quality and safety.
Our team of experts, working with the heads of health care institutions, helps to optimize the operation of the institution and make it more efficient. All goals are important: improving the quality of services provided, reducing costs and resources, staff motivation, patient well-being.
The challenges faced by the heads of health care institutions and their team indicate the directions of performance improvement:
- How can we increase the resilience and efficiency of our activities?
- How can we use technology to improve patient experiences and environmental challenges?
- How can an institution transform to help employees more easily cope with change and overcome the challenges posed by the environment?
- How can we improve the patient experience by providing healthcare?
- How can we improve the quality of services by reducing resources?
